Data Deletion
Last updated: June 29, 2026
Melissa provides a clear, accessible way to request deletion of your data. Because Melissa typically acts as a service provider/processor, requests are best directed to the Client (the business you contacted) — but we will support every verified request as required by law.
What can be deleted
Upon a verified request we delete: call recordings, AI transcripts and summaries, order notes, stored preferences, and any login or authentication details associated with your account, including any Meta/Facebook-linked data.
How to request deletion
Email hello@mymelissa.ai with the subject line “Data Deletion Request.” Include the phone number or email associated with your interaction so we can verify the request. If available, you may also delete your account directly from the Melissa dashboard.
What happens next
Once we verify your request, all related personal data is permanently deleted from our active systems and scheduled for erasure from backups. You will receive an email confirming the deletion. Anonymized data that can no longer identify you may be retained.