Named for the honey bee.
Melissa is Greek for honey bee — and that's exactly how she works: tirelessly orchestrating the thousand small tasks that keep a busy business running.
Melissa is Greek for honey bee — and that's exactly how she works. Like a queen bee orchestrating the hive, she coordinates the thousand small tasks that keep a busy business running: the calls, the orders, the bookings, the follow-ups.
She was born from a simple frustration: the work and revenue lost to a busy phone line and a back office that never sleeps. We built Melissa so owners can put their attention where it belongs — on the customer and the craft, not the queue.
Today Melissa is a single, phone-connected AI CRM that answers the call, takes the order, files the customer, captures payment, schedules the job, scores the fraud, and watches the reviews — so one owner can run like a whole back office.
24/7
Always answering
<2s
Average pickup
35+
Fraud signals scored
1
Hive mind for your shop
What Melissa is built on
Hard work
Tireless, 24/7, never a missed call.
Precision
Right order, right customer, right outcome — every time.
Sweetness
Delight for customers, growth for the business.
Melissa Intelligence Inc. · 135 Pinelawn Rd, Suite 110, Melville, NY 11747
Want Melissa working your shop?
Book a demo and see the honey bee in action — answering, selling, and protecting every order.
